Help centre

Common questions about voting

Simple answers for voters, organisers, and anyone reading a published result page.

How do I receive my voting link?

Your organisation sends your personal voting link by email, text message, or both.

What if I lose the link?

Use the recover voting link page. You will be asked for your ballot reference and a quick identity check.

Can someone else use my link?

No. Each link is issued for one voter and it stops working after a ballot is submitted.

Can organisers see how I voted?

No. Organisers can see turnout and overall results, not your private selections.

How do I check if my vote was received?

Use the vote status page to see whether your ballot was delivered, opened, and marked as submitted.

When will results appear?

That depends on the election settings. Some results are published after voting closes and some only after certification.